Shipping Information

SHIPPING INFORMATION

All TVISINA products are handmade and printed on-demand by our Production partner Printful Inc USA. once you place an order, we produce it specifically for you. It takes 2-7 business days to process an order before we ship it out.

Most of the orders are processed within 5 business days.

Estimated Shipping & Delivery Time 8-14 days.

 

SHIPPING TIMES:

The shipping time depends on your location. After your order has been processed, approximate shipping time is listed below:

                                                                                                                                  

 

To	Estimated Transit Time	Single Product	Additional Product
USA	3-5 business days (USPS)	Free	Free
United Kingdom	2-5 business days	$4.39	$1.50
Canada	2-6 business days	$6.99	$1.95
Australia	2-5 business days	$7.19	$1.30
India	8-14 business days	Free	Free

 

 

The delivery times may vary significantly depending on circumstances, this does not include any customs delays, weekends, holidays period and any unforeseen circumstances.

 

Potential Delays During Holiday Season

 

Most orders arrive on time. However, due to holiday shipping volumes, some orders may arrive later than our estimates because the shipping carriers experience volume increase.

 

WHERE WILL MY ORDER SHIP FROM:

All our products are shipped from California, North Carolina or Europe.

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.

 

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

 

TVISINA does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

 

CUSTOMS DUTIES (INTERNATIONAL ORDERS)

For all international orders outside of USA. You may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.

 

Payment of these charges and taxes are your responsibility and will not be covered by TVISINA. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

SHIPPING ADDRESS ACCURACY

To ensure that your package is properly delivered and that you receive your package within the time frames we request, please make sure that your address is correctly entered and includes all relevant and/or required information.

 

The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery.

 

TVISINA does not issue refund and take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.